Read e-book online Cruise Business Development: Safety, Product Design and PDF

By Alexis Papathanassis

This e-book addresses innovation administration and product improvement within the cruise tourism undefined. It explains how adventure administration has developed from a strictly company-level, product- or service-focused tactical job to an industry-wide strategic problem, and analyses the position of intangible reputational elements of cruise studies, in addition to peripheral elements and stakeholders, as more and more vital elements for patron acquisition and retention. safeguard and chance matters are a valuable subject, in addition to the cruise sector’s environmental and socio-economic affects. finally, the publication considers the expanding measurement of cruise vessels and the accompanying standardisation of amenities and itineraries, along side the hybridisation of cruise passengers in reference to increasing the aggressive obstacles and depth of festival within the cruise quarter. The booklet methods those concerns as greater than a trifling public relatives crusade, recognising the truth that they've got seeing that turn into the very essence of strategic cruise enterprise development.

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Extra resources for Cruise Business Development: Safety, Product Design and Human Capital

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More specifically, the role of food intake during stressful situations has been wellresearched, suggesting that high-calorie and comfort food has an anxiolytic effect (Dweck et al. 2014; Tryon et al. 2013a, b; Bazhan & Zelena 2013; Ortolani et al. 2011). A power loss at sea effectively means that perishable foods are to be consumed first and that the catering provided cannot be extensively processed, significantly restricting the possibilities to provide rich, comforting food. 3 Primary Appraisal: Attribution Specificity & Past Events Comparison Indicative codes: I’ve been on several cruises.

There were problems on that ship way back in December. They should have done something about it 38 A. Papathanassis Believe me, unsteady thoughts ran through my mind. We’d all read recent news of slew of disturbing travel stories: the sea captain abandoning his Italian cruise liner after it keeled over; fire striking a sister ship in the Indian ocean and towed to shore a month later; a pilot having a meltdown and escorted off his plane by law enforcement; and scores of disgruntled passengers disturbed by how companies mishandled cruise disasters and refused to take responsibility or even help.

348 m long, 41 m wide and have a Gross Tonnage of 167,800. Aside from accommodating some 4905 guests in her 2124 cabins, the Quantum of the Seas features2: 18 decks, 16 elevators, a skydiving simulator, the ‘Northstar’ movable observation capsule (approx. 90 m above sea level), transformative venues, surf simulators (flowriders), two pools and the ‘Seaplex’ indoor activity area (for bumper cars, circus school, basketball and ice-skating). Nevertheless, the very technology enabling such marvels of modern maritime engineering, also involves safety risks associated with technical failures and energy dependencies.

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