Read e-book online Achieving High Performance (DK Essential Managers) PDF

By Pippa Bourne

Maximize your impression within the office with reaching excessive functionality. it is going to enable you to get the simplest from your task through operating smarter, no longer more durable.

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40 Becoming more effective Being confident Confidence is precious. It enables you to do what you want to do without constant fear of failure, or even despite fear on some occasions, and to maintain your sense of self-worth and not be dependent on what other people think. If you’re confident, you can take center stage when you want—you don’t always have to linger in the background. Thinking positive The first step in building your confidence is to pay attention to what you’re thinking. Concentrate on your positive thoughts.

Their body language is important too and you will probably pick this up subconsciously. Does the speaker’s body language match their words? As you listen, make sure that you understand what the speaker is saying. Summarize your understanding and, if necessary, ask the speaker to repeat what they have said, or ask for clarification if you are unsure. Never pretend to understand if you don’t. Finally, make sure that you end the encounter on the right note. Listening effectively 53 CHECKLIST LISTENING WELL YES NO Think about the last real conversation you had: • Was I really listening to what was being said?

Do you have too many slides? As a general rule, aim for no more than one or two slides per minute. Planning your presentation 1 2 3 SET OBJECTIVES Decide what your objectives are—what do you want the audience to take away with them? SET THE STRUCTURE Structure your talk in three sections: scene setting, the main content, and a summary. MAKE NOTES Jot down notes for each section, keeping detail brief and only focusing on the key issues. 4 5 6 PLAN THE INTRODUCTION Describe what you will be covering in the presentation, setting the scene and preparing your audience for what is to come.

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